INSURANCE REPAIRS,
MADE CLEAR
Clear guidance throughout the repair process, with practical support when dealing with your insurer or claims engineer.
CLEAR GUIDANCE FROM START TO FINISH
We help you understand the process, keep communication clear and provide the information your insurer may need.
Preferred Repairer
You can usually ask to use your preferred repairer, although your policy terms may affect costs, guarantees or courtesy-car cover.
Trusted Repair Standards
Repairs are completed using appropriate methods, quality materials and careful workmanship.
Clear Communication
We can liaise with your insurer or claims engineer about the repair details and keep you informed.
Courtesy Car Options
Courtesy-car availability depends on your policy and our vehicle availability. We will confirm what is possible when you book.
CLEAR SUPPORT.
CAREFUL REPAIRS.
Insurance repairs can feel complicated. We keep the process clear, explain what happens next and complete the work using appropriate repair methods and quality materials.
HOW THE PROCESS WORKS
Tell Your Insurer
Tell your insurer you would like Auto Body Shop Sheffield to assess or repair the vehicle, subject to your policy terms and authorisation.
Send Us the Details
Upload photos or arrange a vehicle assessment.
We Support the Claim
We can discuss the repair details with your insurer or engineer.
Repair and Collect
We complete the work and check your vehicle before collection.
INSURANCE REPAIRS FAQ
Can I choose my own repairer?
You can usually ask to use your preferred repairer. Your insurer may apply policy conditions relating to excesses, guarantees, courtesy cars or other costs, so check your policy before authorising work.
Will a claim affect my no-claims bonus?
This depends on your policy, whether your no-claims bonus is protected and who is considered responsible. Your insurer can confirm the position for your individual claim.
Do I need several estimates?
Requirements vary between insurers. In many cases, your insurer will review an assessment from the repairer, but they may request further information or an engineer’s inspection.
How long will the repair take?
Repair times depend on the extent of the damage, parts availability and insurer approval. We will provide a clearer timeframe once the vehicle has been assessed.
Is a courtesy car guaranteed?
No. Courtesy cars are subject to availability and may also depend on your policy cover. We will confirm the available options when arranging the repair.
READY TO GET YOUR
CLAIM MOVING?
Send us photographs of the damage and your claim details. We will review everything, explain the next steps and provide a clear estimate.